What is it about smiles that, at least to Americans, are so appealing?  I was buying something at my local CVS and when I chanced to smile at the checkout clerk who smiled back at me with a 100 watt smile.  There was no apparent flirting going on.  And, while I am most certainly capable of flirting, am pretty fit, and do look a bit younger than my chronological age, I was also at least as old as her grandfather.  She was just responding to...

One of my interns recently commented that she had observed “so many old people” working in places such as Fedex-Kinkos, Home Depot, and Rite Aid.  She wasn’t making a comment on the culture as being “old” as much as she was observing that many of these oldsters who are working are doing so because they have not saved enough for retirement.  Some companies prefer to hired older people because they bring a...

“Tell me about yourself!” How many times have you heard this in a job interview? How you respond can make all the difference in the outcome. How do you stand out from the pack in a clear, concise and memorable way? Every business professional, whether you are in the job market or not, needs a personal brand statement that quickly outlines your value in the workplace. Think of it as your personal elevator speech.

 Preparation is...